Services

We have comprehensive service and maintenance contracts to ensure the continuous availability and proper functioning of the systems and services we provide.

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At ERA Group we have developed contracts that cover a wide spectrum of activities, including preventive and corrective maintenance, troubleshooting, software and hardware upgrades, and ongoing technical support.

With our tailor-made service and maintenance contracts, our clients obtain the peace of mind of having fast and efficient responses to any incident or maintenance need, ensuring a continuous and uninterrupted operation of their systems.

Service Catalog

Integrated solutions services for new or existing networks

We specialize in private network design, implementation and management services. Whether you need to create a network from scratch or upgrade an existing one, we will analyze your requirements, plan the network architecture, select and install equipment, and configure the necessary components to ensure efficient and secure operation.

Design and Integration of automation systems (IoT) (IIoT) and BMS

We provide design and integration services of automation systems to meet the technological needs of our customers. Our expertise is based on the development of customized solutions that involve the integration of hardware and software from leading brands, with the objective of creating a coherent and efficient system.

On-site support

We offer on-site support, sending technicians and experts directly to our customers' facilities to provide technical assistance and solve problems efficiently.

Remote technical support

We provide remote technical support services to provide immediate assistance and solve problems efficiently.

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